With U2D Aprenia we were able to establish a modern, scalable and dynamic documentation solution at AMS.
In U2D Aprenia, a variety of content formats (e.g. knowledge articles, documents, SCORM files, videos, screencasts, links) can be stored, categorized and tagged in small parts.
Content is easy to find with the search function, and a recommender algorithm suggests relevant topics. Documentation content can be linked directly from the third-party system (in the AMS project from U2D Semiro) by means of deeplinks, so that the user ends up in the appropriate help context with one click.
What is special about the documentation in U2D Aprenia is the company-specific enrichment of the content: employees can exchange ideas and ask questions in discussion forums, and content can be shared with others in the news module.
(Image source: AMS, Photo Studio B&G)